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Success story

Fingent

Client
Fingent
Industry
Software
Country
USA
Service Provided
OpenStack Optimization & Deployment Support

About

Industry & location

Fingent operates within the software industry, specializing in creating cutting-edge, secure, and user-friendly software solutions. Based in New York, USA, they serve clients across four continents. Their extensive experience spans multiple industry domains, equipping them with the knowledge to tackle diverse challenges.

Product & service

Fingent develops strategic software solutions tailored to meet the unique needs of their clients. Leveraging the latest development frameworks and tools, they deliver sophisticated and intelligent software. Their services encompass smart software development and consulting, ensuring high quality and integrity in every project.

Mission

Fingent is committed to leveraging technology to create smarter, more efficient environments. Their mission is to deliver high-quality, innovative software solutions tailored to their clients’ unique and specifique needs. They strive to build long-term relationships based on trust, integrity, and excellence in every project they take on.

"Although they are based overseas, Fairbanks responded quickly and consistently. Even when we needed input from our technical resources in Kochi, India, we successfully planned and managed the collaboration across three time zones."
- Omar Khan, director of strategic relationships Fingent

The challenges

OpenStack implementation

After the initial deployment of OpenStack, Fingent encountered several performance and stability issues that required immediate attention. The team embarked on a comprehensive and detailed analysis to identify the root causes of these issues. Realizing the need for specialized expertise, they decided to hire external consultants to assist them.

OpenStack questions

Fingent faced numerous technical questions and uncertainties during their initial OpenStack implementation and after conducting a detailed analysis on their OpenStack environment. Their OpenStack environment required thorough testing and validation to meet all project requirements and handle the necessary workloads for full-scale implementation.

OpenStack optimization

Fingent designed a new production deployment but needed Fairbanks’ support to develop a robust deployment strategy that seamlessly integrated with their existing systems. Additionally, establishing reliable backup and recovery processes was crucial for safeguarding against data loss, and Fairbanks assisted in setting up and validating these processes.

Deployment design

Fingent experienced performance issues with their Neutron application, which is critical for network management. Additionally, they required assistance to get their Canonical Ubuntu Autopilot running correctly and to improve administration projects in OpenStack Horizon, aiming for seamless integration, enhanced functionality, and optimized performance.

The solutions

Performance and stability optimization

We analyzed the root causes of performance issues in Fingent’s initial OpenStack setup and optimized configurations to ensure a more stable and efficient environment.

Proof of concept and production deployment

We supported Fingent in completing their proof of concept and designed a production deployment strategy that seamlessly integrated with existing systems, following industry best practices.

Backup, recovery, and resilience

We established reliable backup and recovery processes, including automated routines and restore testing, ensuring data integrity and robust disaster recovery capabilities.

The results

Improved performance and platform stability

We optimized configurations and resolved root causes of performance issues, leading to a more stable, efficient OpenStack environment with reduced downtime and smoother operations.

Successful deployment and confidence to scale

From proof of concept to production, we ensured seamless integration and instilled confidence in Fingent’s team to expand their use of OpenStack and deploy more applications with minimal risk.

Robust backup, recovery, and data protection

Automated backup routines and restore testing provided Fingent with strong data protection, ensuring operational continuity and secure recovery in the event of failures.

Enhanced network and system management

Optimizing the Neutron application and streamlining Ubuntu Autopilot deployments resulted in faster, more reliable infrastructure and simplified day-to-day management.

User-friendly OpenStack Horizon experience

We improved administration workflows and interface usability within OpenStack Horizon, empowering Fingent’s teams with better control and ease of use.

Proactive monitoring and operational resilience

With ongoing monitoring and maintenance, we helped Fingent preempt issues before they escalated, supporting continuous performance and high availability.

Want to know more about Open source private cloud

Let’s talk with Michiel Manten