KPN
About
Industry & location
KPN, is the leading telecommunications and IT service provider in the Netherlands. Founded in 1881, KPN has a rich history of innovation and still remains at the forefront of providing reliable and high-quality communication services. The company offers a wide range of services, including fixed and mobile telephony, broadband internet, and television services. Headquartered in The Netherlands, Rotterdam, KPN serves millions of residential and business customers across the Netherlands.
Product & service
KPN is committed to connecting the people and businesses of the Netherlands through secure and sustainable communication solutions. With a mission to drive digital transformation, KPN focuses on delivering cutting-edge technology and ensuring that its customers stay ahead in an increasingly digital world. The company is dedicated to maintaining the highest standards of service quality, while also contributing to the social and environmental well-being of the communities it serves.
Mission
KPN’s strategy focuses on continuous innovation and investment in future technologies. The company is rolling out fiber-optic networks across the Netherlands, aiming for nationwide coverage by 2026, while also expanding its 5G network and developing advanced IT solutions like cybersecurity and cloud services. Through strategic partnerships and acquisitions, KPN enhances its offerings to meet the evolving needs of consumers and businesses.
The challenges
Infrastructure modernization
KPN needed to modernize its telecommunications infrastructure to keep up with increasing demands and rapid evolution. The challenge was to build a flexible and future-proof platform that could support ongoing innovation.
Scalability
Handling significant fluctuations in network traffic required a scalable solution. KPN needed an infrastructure capable of adapting to these changes seamlessly, ensuring uninterrupted service for millions of customers.
Network functions virtualization
KPN aimed to advance its NFV capabilities to enhance service delivery. The challenge was to implement NFV in a way that maximized efficiency while maintaining high standards of service quality.
Service reliability
As KPN expanded its operations, maintaining the reliability and quality of its services became increasingly complex. The challenge was to ensure that the infrastructure could support this growth without compromising performance.
The solutions
Infrastructure overhaul
To address the need for modernization, Fairbanks collaborated with KPN to implement an open infrastructure software-based solution. This new infrastructure was designed to be flexible and scalable, enabling KPN to adapt to technological advancements and future growth.
Scalable cloud platform
Fairbanks helped KPN build a unified telco cloud platform capable of handling significant shifts in network traffic. By leveraging software-defined networking and cloud technologies, the platform ensures that KPN can scale its services efficiently and maintain consistent performance.
Enhanced NFV capabilities
The project encompassed the development and deployment of NFV solutions. Fairbanks collaborated with KPN, working in close partnership to fully integrate NFV into their operational framework, which significantly enhanced service delivery speed and greatly improved overall operational agility.
“With the great knowledge and the executed knowledge transfers, Fairbanks helped not only KPN as an organization, but also our teams to move forward within this technical domain.”
The results
Scalable infrastructure
KPN successfully deployed a scalable, open infrastructure platform that now supports millions of sub-services. This new platform has significantly improved KPN’s ability to handle network traffic fluctuations, ensuring consistent performance and reliability.
Rapid virtualization
We rapidly virtualized and containerized a large number of services. This achievement not only enhanced operational efficiency but also positioned KPN as a leader in the industry, setting a standard for how quickly and effectively telecom services can be modernized.
Enhanced service delivery
The upgraded infrastructure allowed KPN to deliver services more efficiently and with higher quality. Customers have benefited from more reliable connectivity, and KPN has been able to introduce new services faster, enhancing overall customer satisfaction.
Industry leadership
KPN’s successful implementation of this advanced infrastructure has set a new benchmark in the industry. The rapid progress in virtualization and containerization showcases KPN’s commitment to innovation and its leadership in adopting future-ready technologies.
