VodafoneZiggo
About
Industry & location
VodafoneZiggo, one of the world’s largest telecom companies, operates in over 150 countries. Headquartered in London, it offers mobile, broadband, TV, and cloud services to both consumers and businesses. Committed to innovation, VodafoneZiggo leads in driving digital transformation and global connectivity.
Product & service
VodafoneZiggo strives to connect people for a better future by fostering an inclusive, sustainable digital society. The company actively invests in emerging technologies like 5G, IoT, and cloud computing to deliver reliable and secure communication services, ensuring they stay ahead in a rapidly evolving industry while continuing to meet the needs of their customers.
Mission
Partnering with experts like Fairbanks, VodafoneZiggo has modernized its IT infrastructure to meet growing customer demands while maintaining high service standards. These collaborations enable VodafoneZiggo to deliver innovative solutions that drive business success and support its mission to connect people and build a more inclusive digital future.
The challenges
Fragmented cloud environments
VodafoneZiggo was managing multiple, fragmented cloud environments, which led to inefficiencies and increased complexity. This fragmentation made it challenging to maintain consistent performance, security, and overall reliability across their entire IT infrastructure, complicating operations and impacting service quality.
Need for scalability
With growing customer demands, VodafoneZiggo needed a scalable solution that could swiftly adapt to fluctuations in usage while supporting future growth. This solution had to ensure high service quality without compromise, allowing the company to continue meeting customer expectations and stay competitive in a dynamic market.
Operational efficiency
Maintaining high operational efficiency was a significant challenge with their existing setup. The company required a solution capable of streamlining operations, reducing manual interventions, and automating key processes. This improvement was essential to optimize resource utilization, decrease operational costs, and enhance overall service reliability.
Seamless integration
Integrating new cloud solutions with existing systems was vital for VodafoneZiggo. They needed the new infrastructure to seamlessly blend with their current platforms, minimizing disruptions and ensuring continuous service. This integration was key to maintaining customer satisfaction and enabling future scalability and adaptability as the company’s needs evolved.
The solutions
Unified cloud infrastructure
Fairbanks implemented an OpenStack cloud platform to unify VodafoneZiggo’s fragmented cloud environments. This provided a cohesive infrastructure that improved efficiency and reduced complexity.
Scalable and flexible platform
The OpenStack solution that was offered by Fairbanks was personalized and designed to scale easily, allowing VodafoneZiggo to quickly adapt to their growing customer demands and future-proof their IT environment.
Enhanced operational efficiency
Automation tools and streamlined processes were integrated into the new platform, significantly improving VodafoneZiggo’s operational efficiency and reducing the need for manual interventions.
‘’VodafoneZiggo is looking for more transparency and flexibility. We can achieve this with our open source cloud solution.’’
The results
Enhanced efficiency
By unifying its cloud environments with OpenStack, VodafoneZiggo achieved significant improvements in operational efficiency, reducing complexity and streamlining processes across their IT infrastructure.
Increased scalability
The scalable OpenStack platform allows VodafoneZiggo to efficiently manage their growing customer demands, offering the flexibility required to quickly adapt to evolving market changes and challenges.
Improved transparency and control
The open source nature of the solution offered greater transparency and control over the infrastructure, enabling more effective resource management and informed decision-making across various operational levels.
Seamless transition
With Fairbanks’ support, VodafoneZiggo experienced a smooth transition to the new infrastructure. We ensured minimal disruption for VodafoneZiggo and maintained high service standards throughout the whole transition process.
